FAQs

What is Reflexology, and why would I choose it?

Reflexology is a remarkable complementary health therapy which involves working gently on specific reflex points on the feet, face or hands, in order to encourage a sense of well-being and relaxation. Reflexology treatments are used to support clients with a wide variety of conditions and concerns. Learn more [here][1]. [1]: https://www.aor.org.uk/

What is Zone Face Lift, and why would I choose it?

ZFL is wonderful treatment designed by Ziggie Bergman to ‘naturally lift both face and spirit’ and promote ageing well. The treatment combines Bergman method facial Reflexology with Japanese style facial massage and facial Gua sha using Jade and rose quartz crystals. As well as giving the holistic benefits of facial Reflexology, this treatment also works to release tension in the facial muscles, reduce puffiness by encouraging lymphatic drainage, sculpt the jawline and improve skin tone through increased oxygen and blood flow. You would choose this treatment for a pampering holistic treatment geared towards balance and relaxation, that also works towards giving your skin that healthy glow! See our Zone Face Lift packages [here][2]. [2]: /combination-packages

What should I consider when booking a treatment?

• Think about the time of day you would most like your treatment – morning sessions can be uplifting or you may prefer an evening session to wind down before your night’s sleep.
• I would recommend wearing something comfortable. If having a facial treatment on the massage bed, I will provide towels and a sheet / blanket for you to lie under. For foot treatments I will need to access the feet and ankles.
• If you are having a treatment at home, try to identify a quiet space in your home for the treatment, where you are unlikely to be disturbed. I will need enough room to fit a reclining chair or massage bed for you to be treated on.

Where can I have a treatment?

Treatments are available either at The float spa in Hove or the Yoga & Wellness Rooms in Shoreham by Sea. I offer mobile treatments within a 3-mile radius of BN43 and cover areas such as Shoreham-by-Sea | Lancing | and Southwick. I also offer mobile treatments to New mothers within a 6 mile radius of BN43 and can cover Worthing and Hove for an additional £5 to cover extra travel.

If you live outside these areas, but are interested in treatments, please [get in touch][3] as I may be able to travel to you for an additional travel fee. [3]: mailto:hello@thesanguinesmith.com?subject=Location%20enquiry

What does the treatment time include?

‘Length of treatment’ includes consultation time at start and feedback and holistic lifestyle suggestions at the end*.

*Please note, it also takes approximately 15 minutes at the start and 10 minutes end of a mobile treatment to set up and clear away the equipment so please allow for this extra time when planning your day if I am treating you at your home.

What happens once I’ve booked?

Before your first treatment I will email you a short questionnaire to fill in and return before we meet, so that I can make sure you get the most out of your session.

Do you bring everything with you for mobile treatments?

I will bring all products needed, towels and a reclining chair or treatment bed as required. To aid relaxation I provide music, pillows and a blanket to make you comfortable. I have a heated bed cover for when it's cold. For Facial treatments I bring facial products, my crystal facial tools, equipment for hot towels. If it’s possible for me to use a dining chair to sit on, that would be helpful, but not essential. I will need access to a sink to wash my hands before and after your treatment. If you are very sensitive to the cold, you may wish to have an extra blanket to hand.

What products do you use?

All products and brands used are carefully chosen to be effective, free of parabens/ sulphates/synthetic fragrance/ silicon, cruelty free, vegetarian and sustainable. BRANDS USED: Facials & facial Reflexology - Ren | Olixa | Pai | Skin & Tonic Foot and Hand Reflexology - Songbirds natural reflexology wax

Why not take a closer look at our treatments - [Face][4], [Feet][5] & [Packages][6]. [6]: /combination-packages [5]: /feet-reflexology [4]: /facial-reflexology Please advise if you are Vegan so I can ensure I use only Vegan products for your treatment.

What aftercare will I receive?

After your treatment I will email you within three working days of the treatment with personalised suggestions for holistic lifestyle advice or skincare as required.. You can always [get in contact][7] with any questions between treatments. [7]: mailto:hello@thesanguinesmith.com

Can I give this as a gift?

Absolutely - everyone deserves some time for a holistic treatment! You can buy Personalised gift vouchers for any denomination or treatment [here][8]. [8]: /book-appointment

Do you offer Treatments for parties and events?

Self Care facial classes, and mini Facials and Reflexology sessions make for a great pamper night, or a relaxing end to a hen do. Please do [get in touch][9] if you’re planning an event in the future and we can discuss your requirements. [9]: mailto:hello@thesanguinesmith.com?subject=Events%20%26%20parties

Do you offer Treatments for men?

Although The Sanguine Smith is primarily set up to treat women, I am more than happy to treat men on referral from an existing female client.

Can you treat people with sensitive skin or allergies?

Please let me know ahead of time if you have any specific allergies or sensitivities. I cannot treat you with a facial if you have a diagnsed skin allergy due to insurance restrictions. For those with sensitive skin, I have a range of products to use that are usually suitable and designed for sensitive skin. For those with sensitivity having Reflexology, Organic grape seed oil is generally suitable for all skin types and can be used on both feet and face.

Can I have a treatment if I have an illness or take medication?

Please reschedule if you feel unwell, have a cold/flu or a temperature / vomitting / upset stomach.

There are very few contraindicated conditions which would mean I could not treat you. These include a high fever, any contagious illness, severe cellulitis, DVT or pulmonary embolism or clients currently under the influence of alcohol or drugs. Please note that if you use injectables on your face you will need to leave a period of at least 4 weeks before Gua sha and 4 months before cupping. It is important to note Reflexology can be given safely alongside standard healthcare but is not a replacement for it.

• I still wear a face mask at all times during facial treatment and during foot treatments with higher risk clients.
• All equipment is washed / sterilised thoroughly between clients and I wash my hands frequently.

What methods of payment do you accept? What is the cancellation policy?

The Sanguine Smith treatments are card payment only (or exact cash as I don't carry change). Cancellation within 24 hours of appointment will be charged at 50%. Gift vouchers are also available on the [booking page][10]. [10]: /book-appointment

Why The Sanguine Smith?

A ‘smith’ is historically a master of their craft, and that’s something I will always aspire to be. It’s also rather conveniently my surname! ‘Sanguine’ was originally a Latin word meaning blood and this is particularly important in Facial massage and Reflexology, as the work I do stimulates a healthy blood flow. Rather nicely too, ‘sanguine’ today means cheerfully optimistic and hopeful about the future.